HDVerityLawVerityLaw Docs
Help Center

Recording Consent

SOP for creating and reviewing a consent record from the current Consent Management screens in the VerityLaw dashboard.

publicusers

Recording Consent

This page shows you how to capture a consent record and then review it in the consent register.

Product: VerityLaw
Module: Privacy - Consent
Role: Information Officer, privacy operator, administrator
Difficulty: Beginner
Time: 5 to 10 minutes
Last Updated: 2026-03-10
Version: Current repo baseline

Before You Start

  • Sign in to the dashboard.
  • Confirm you are working for the correct organisation.
  • Have the data subject details and consent evidence path ready if you need them.

What is this task?

This task creates a consent record under the current Consent Management workflow. The create screen is a full form, and the list page is the follow-up review screen.

When do you use this?

Use this task when you need to document that a data subject gave consent for a stated purpose. If the consent already exists in the register, edit or review the existing record instead of creating a duplicate.

Where do you find it?

Start from: /dashboard/privacy/consent
Create route: /dashboard/privacy/consent/new
Button on list page: New Record
Review route after save: /dashboard/privacy/consent

How to record the consent

  1. Open /dashboard/privacy/consent.
  2. Click New Record.
  3. In Data Subject Details, complete:
    • Name. This is required.
    • Email if you have it.
    • ID Number if you have it.
  4. In Consent Details, complete:
    • Purpose. This is required.
    • Consent Date. This is required.
    • Method if you want to record how consent was obtained.
    • Evidence Path if you want to store the file path or document path.
    • Expires At if the consent has an end date.
  5. Click Create Record.
  6. Wait for the app to return you to /dashboard/privacy/consent.
  7. Confirm the new record appears in the consent table.

What should you verify on the list page?

The current Consent Management page is the review and follow-up screen. Confirm the saved record appears with the right:

  • Data Subject
  • Organisation
  • Purpose
  • Status
  • Method
  • Date

The list page also exposes Edit, Withdraw, and Delete actions for saved records.

What if something looks wrong?

"I need to attach a signed file"

Why this happens: The current form asks for Evidence Path as text. It does not expose a file-upload control.

Fix: Enter the path or location reference you use internally, then store the file through your normal document process.

"I need to mark the consent as withdrawn"

Why this happens: Withdrawal is not part of the create form.

Fix: Save the record first, then use Withdraw from the consent list if that action is available for the record.

What's Next

Related Pages

Still Stuck?

  • Search the VerityLaw help set.
  • Use the support bot if your environment exposes it.
  • Contact support: support@veva.co.za

Was this page helpful? [Yes] [No]